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One-to-One Web Chat

You can talk one-to-one with us using our secure instant messaging service. Beat’s advisors are highly trained, and available to talk to anyone affected by an eating disorder 365 days a year. We’ll listen to your concerns in a non-judgemental way, provide you with support, and help you to decide on your best next step.

We are currently working closely with our partners NEDIC, a Canadian eating disorder charity, to pilot a one-to-one web chat service between the hours of midnight and 2am Monday to Thursday. Between these hours, your chats will be with a member of the trained NEDIC team and data will be stored within Beat’s systems. For more information please email our Head of Helpline.

As soon as one of our advisors becomes available, they will write back to you. Sometimes our team is very busy, but please do hold on and we’ll do our best to help as soon as possible.

Things to remember: