Commission Us

Beat and NHS working in partnership

Beat works with NHS partners to help people get into treatment faster and to achieve a quick and sustainable recovery. Our belief is that we can provide non-clinical support quickly, effectively and cheaply, leaving NHS clinicians more time to do the clinical work that they have been trained for.

We can provide some of our services to NHS partners free of charge. For other services we have to pass on our costs to you, but we never take a profit from our work with NHS partners.

We provide services in the following areas:

  • Direct support to people with an eating disorder
  • Training and support for family members and others caring for a loved one with an eating disorder
  •  Support and training for clinicians

Please click on the area of interest for more information. Several of our services have recently been revised in light of recent experience and more linked information will be added below very soon.

For more information about a partnership with Beat, please contact Camilla Leach, Senior Partnerships Officer via c.leach@beateatingdisorders.org.uk or 07850 447858.

1-1 Support For People with an Eating Disorder

‘Bolster’ support programme

A weekly scheduled call from a Beat Helpline Adviser with advice and support over 6 months, using a coaching model to help them through their individual situation.

Staying motivated while on a waiting list

A weekly scheduled intervention from a Specialist Advisor, alternating over 3 months between phone calls and peer support groups

Binge Eating Disorder guided self help

Service users receive the NICE-recommended self-help book and are guided through it by a Specialist Advisor via 8 scheduled calls over 12 weeks.

‘SharEd’ peer to peer support for young people

Provided by volunteer befrienders in the form of 1-3 emails per week, for up to a year, moderated by Beat staff.

Helpline

For all service users, Beat’s online and telephone helpline is available free of charge, 9am to 8pm Monday-Friday and 4pm to 8pm weekends and every bank holiday.

Group Support For People with an Eating Disorder

‘Blossom’ peer support groups

Structured motivational work based on the Maudsley programme via 8 weekly online support groups facilitated by a Beat Specialist Support Officer.

Online peer support

Various groups are available free of charge every day, catering for different support needs.

1-1 Support For Families & Carers

‘Nexus’ carer support programme

A weekly scheduled hour-long call from a Beat Helpline Adviser with advice and support over 3 months, using a coaching model to help them through their individual situation.

‘ECHO’ telephone peer coaching

A weekly phone call for 6 months from a specially trained carer who has themselves previously supported someone to recovery from an eating disorder. The service tackles isolation and gives carers the essential skills to guide their loved one towards a sustained recovery.

Helpline

For all service users, Beat’s online and telephone helpline is available free of charge, 9am to 8pm Monday-Friday and 4pm to 8pm weekends and every bank holiday.

Group Support For Families & Carers

‘Solace’ peer support

Structured weekly peer-to-peer support groups via Zoom facilitated by experienced eating disorder clinicians and often co-delivered by a Beat Lived Experience Ambassador.

Online peer support

Various groups are available free of charge every day, catering for different support needs.

Training & Information For Families & Carers

Developing Dolphins

A training course for anyone caring for a loved one with anorexia or bulimia, delivered via Zoom over five weekday evenings and based on the principles of the New Maudsley method. Participants understand their loved one’s eating disorder and the driving forces behind them, and learn techniques to help their loved one in recovery and look after their own wellbeing. Delivered by an experienced eating disorder clinician supported by a Beat Lived Experience Ambassador.

Raising Resilience

A series of 5 weekly 2½ hour live workshops delivered over Zoom by experienced eating disorder clinicians, covering motivational techniques, handling mealtime stress, setting boundaries, supporting each stage of recovery and coping with Christmas and other difficult times. Each participant receives an information pack including Prof Janet Treasure’s Skills-based Learning for Caring for a Loved One with an Eating Disorder and ED Says U Said by June Alexander and Cate Sangster.

Carer information pack

A printed package to be given to carers when their loved one is diagnosed with an eating disorder. With 9 sections including information about the illness, treatment, recovery and the carer’s role, the pack is currently available free-of-charge thanks to a National Lottery grant, and will always be included with any service Beat is commissioned to provide.

For Health Care Providers and Clinicians

Outreach 

‘Spotting the Signs’ training for education professionals: Teachers and other school-based professionals ideally placed to spot the early signs of an eating disorder are taught how to spot those signs and how to talk effectively to a young person who may be suffering, encouraging and supporting them to seek treatment as soon as possible. Delivered online via webinar, with a full resource pack and lifetime access to coaching support, including via a regular Zoom-based clinician led peer support group. Separate courses for primary- and secondary-based professionals delivered by an experienced eating disorder clinician supported by a Beat Lived Experience Ambassador.

Early intervention 

Direct referrals: As encouraged in the 2019 NHS England Adult Eating Disorder Commissioning Guidance, allowing referrals from charity partners will save considerable GP time while optimising the chances of eating disorder services being able to treat people more quickly and effectively. 

Beat’s helpline is ideally placed to make referrals with or on behalf of people seeking an assessment for a likely eating disorder and we will provide this service free of charge for any willing partner.

Clinician Training

Beyond the Symptoms clinician training: Tailored education packages for various groups of health and medical professionals ensuring they understand the importance and prevalence of eating disorders, how to spot and respond to the early warning signs, signpost to ED services, and overcome service user resistance. Suitable for a range of staff including those working in A&E, primary care, dental surgeries and more. Delivered by an experienced eating disorder clinician supported by a Beat Lived Experience Ambassador via webinar, e-learning and Zoom-based Q&A, with continued access to a regular Zoom-based clinician-led peer support group for ongoing support and consultation.