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Digital Helpline Volunteer

Our Digital Helpline Volunteers are a national team of volunteers, assisting our Helpline by offering support to people who reach out to our services in need of support.

Helping people of all ages and backgrounds, you will be responding to emails from service users, web chats, and facilitating our nightly online support groups.

In return for your time you’ll:

Want to join our team of incredible volunteers?

If you:

Then read below and apply to become a Beat Digital Volunteer!

For more information about this opportunity please email

Next Steps and Things to Consider Before Applying

What happens after I submit my form?

We'll follow up with the Digital Volunteer Application or other ways you can get involved in volunteering at Beat.

If you are successful, you will be invited to an interview via a web conferencing platform.

After passing the interview stage, and giving receipt of satisfactory references, you will be invited to induction training via a web conferencing platform, which will be held over four 90-minute training sessions. After attending all of these sessions, and completing a small task to demonstrate the skills learnt in training, you will be able to begin your volunteering journey with Beat.


We welcome applications from people over 18 with experience of eating disorders either through a personal experience, as a parent/carer or professionally who can commit to the volunteer role for at least one year. If you have personal experience of eating disorders, we ask you to meet our recovery criteria in order to safeguard your own wellbeing.

Applications and Information

Applicants do not need any prior experience of volunteering or working with those with eating disorders.

Beat is firmly committed to diversity in all areas of our work. We are dedicated to developing and maintaining an organisation in which differing ideas, abilities, backgrounds and needs are fostered and valued, and those with diverse backgrounds and experiences can participate and contribute.

We value all volunteers and celebrate their diverse and unique identity and background, including (but not exclusively) religious belief, social background, ethnic and national origin, gender, sexual orientation, disability or age. We will regularly evaluate and monitor our progress towards diversity.

Apply Now

We are looking for Digital Helpline Volunteers to support our Helpline service. This is a great opportunity to help support those affected by eating disorders, and to truly make a difference.

Digital Helpline Volunteers undertake one two-hour shift per week supporting others and we ask for a minimum commitment of 12 months.

Please fill out the form above to get started! Please note, applications via email will not be accepted.

I am proud of a conversation I had a while ago with someone deeply entrenched in eating disorder thinking and behaviours... Helping them to see that they could think differently and different outcomes were available to them felt incredibly impactful.

Beat Digital Helpline Volunteer